Languages
FAQs for Hearing aid
Storing/Changing/Removing Batteries
Should I recycle the batteries?
Like all other batteries, hearing aid batteries should never be disposed of by burning. It’s also a good idea to keep batteries—both new and used—out of the reach of small children, who may be tempted to swallow them. Should such an accident occur, promptly take the child to a doctor.
Should I open the door on my hearing aid when it's not in use?
Yes. This stops battery drain and may allow air in to remove any moisture buildup.
What's the best way to store batteries?
Keep batteries at room temperature. Heat can shorten their life and a damp location like the refrigerator is not recommended. Also, never carry loose batteries in your pocket or purse—contact with metal items like keys or coins can short-circuit the battery.
Troubleshooting
The battery doesn't seem to work right away?
Remember, all zinc air batteries, like the ones in the EZ Change®, take about a minute to power up. That’s because that’s how long is takes for the outside air to penetrate the battery’s tiny air holes and mix with the battery’s chemistry to power your aid.
Battery Information
What are the common hearing aid battery sizes?
The most common battery sizes are 10, 13, 312 and 675. To make recognition easier, most manufacturers color code hearing aid batteries according to industry standards:
10—yellow
13—orange
312—brown
675—blue
Why does my battery have a tab?
Hearing aid batteries use outside air as a source of power. The tab seals the air holes on the battery, ensuring freshness when purchased. After you remove the tab, the battery takes about a minute to charge fully and be ready for use. Do not remove the tab until you are ready to use the battery; replacing the tab will not extend the battery life.
The Energizer® EZChange device completely eliminates the need to handle tabs.
How do I get maximum performance from my hearing aid batteries?
Keep moisture from clogging the air hole by opening the hearing aid compartment every night. Turning your hearing aid off when not in use can also extend your battery life.
Are hearing aid batteries interchangeable among manufacturers?
Battery dimensions are standardized across all brands. All sizes are the same—just look for the color standard to find your battery size.
How long will my batteries last?
Battery life is determined by length of use during the day, amplification and type of hearing aid. Consult your hearing care professional to determine length of battery life.
EZ Change® Information
Will EZ Change® work with any hearing aid?
See the demo section.
My battery door is different from others. Will EZ Change® work for me?
Yes. EZChange works with doors where the battery drops, snaps or tilts in.
Why hasn't there been a dispenser like EZ Change® before?
Previously, manufacturers have been concerned primarily with improving battery capacity. But we found the biggest frustration was taking off the tabs, then handling and placing the battery into the hearing aid.
Besides dispensing batteries, are there other benefits to EZ Change®?
Yes. EZChange removes the old battery, eliminating the handling of tabs; keeps batteries more secure (no more batteries falling from the package into your purse or pocket); and precisely places the battery in your hearing aid every time.
Can I still use my battery caddies with EZ Change®?
No. The EZChange dispenser removes the tab automatically. Once the battery is dispensed, it will start working.
Where can I find EZ Change®?
You can find EZChange in most retail outlets that sell hearing aid batteries and at many hearing aid professional locations.
Does EZ Change® come with directions?
Yes. On the package you'll find detailed instructions on using EZChange. You can also click here to see EZChange in action.
Battery Information
Why are there different color EZ Change® dispensers?
EZ Change® uses the hearing aid battery industry's standard color-coding system.
10—yellow
13—orange
312—brown
675—blue
How many batteries are in the EZ Change®?
Size 10, 13 and 312 are 8-packs. Size 675 is a 6-pack.
Storing/Changing/Removing Batteries
How do I insert a battery using the EZ Change®?
See the demo section.
When I change the battery, do I put the old one back into the EZ Change®?
No. Just dispose of it so it won’t get mixed with the fresh batteries still in the EZ Change®®, or affect the dispenser’s function.
When I inserted my battery, the magnet pulled it back out.
The battery will slide off, and stay in the hearing aid, if you pull the magnet in the opposite direction of the door opening. Alternatively, you can keep the thumb slide in the forward position during insertion.
Should I recycle the batteries?
If a local recycling center accepts batteries, definitely. While recycling batteries is not required by law, Energizer encourages you to do it if you can. If you keep used batteries at home in anticipation of recycling them, remember to store them away from children and pets.
Can I use the magnet to pull out the old battery?
You sure can. In fact, the EZ Change® removes old batteries just as easily and precisely as it inserts new ones.
How do I store my EZ Change® in between uses?
Just keep it in your pocket or purse, that way it’ll be right there if you need to change a battery. Also, the shell of the dispenser will protect the batteries wherever you carry it.
Should I open the door on my hearing aid when it's not in use?
Yes. This stops battery drain and may allow air in to remove any moisture buildup.
Is EZ Change® refillable?
No. EZChange® is disposable and not refillable.
Troubleshoot
I'm having trouble holding on to the EZ Change®.
The colored base of the EZ Change®® has ridges that provide a gripping surface. In addition, the clear cover also has ridges that can be used for turning as well as gripping. And, if need be, the magnetic arm can be used as a lever to turn the clear cover of the EZ Change®®.
The used tabs are jamming up inside the EZ Change®.
If the used tabs impede normal use of the EZ Change®®, simply turn the clear top of the EZ Change®® back and forth to get tabs to retreat.
The battery doesn't seem to be working right away.
Remember, all zinc air batteries, like the ones in the EZ Change®®, take about a minute to power up. That’s because that’s how long is takes for the outside air to penetrate the battery’s tiny air holes and mix with the battery’s chemistry to power your aid.
When I inserted my battery, the magnet pulled it back out.
The battery will slide off, and stay in the hearing aid, if you pull the magnet in the opposite direction of the door opening. Alternatively, you can keep the thumb slide in the forward position during insertion.
The dispenser top is not turning to allow me to get a new battery out.
Make sure you have the activator bar all the way back—otherwise it stays in the locked position.
My EZ Change® won't turn. What's wrong?
Make sure you have the activator bar all the way back—otherwise it stays in the locked position.
Freshness/Quality
Won't the batteries inside the EZ Change® be exposed to foreign objects before I use them all?
Pushing the thumb slide all the way forward will lock the EZ Change®® and keep anything from getting inside.
Is my battery guaranteed?
Satisfaction guaranteed. Energizer guarantees all our hearing aid batteries and dispensers to be free from all defects in materials and workmanship.
Are the batteries in EZ Change® fresher?
EZ Change® tabbing material is the same material as on "spin packs." But with EZChange, you don't have to touch the tabs—the dispenser pulls the battery off the material when a battery is dispensed and the tab stays inside the dispenser. As with all zinc air batteries, full power will be reached in about a minute.